Your records
My Prescriptions
Every prescription your ScanSureX doctors have written — view it, print it, or fill it at a partner pharmacy.
What this is
A prescription written in a consultation becomes a record in your account rather than a photograph on your phone. From here it can be printed for a walk-in pharmacy or carried straight into Medicines, where the pharmacist reviews it before a prescription-only medicine ships.
Written, not photographed
Prescriptions issued on the platform are structured records with the prescribing doctor attached.
One tap to fill
A prescription here can be used directly when ordering medicines.
Reviewed before dispensing
The pharmacist reviews it independently — the record does not bypass the clinical check.
How it works
The same service seen from each desk it passes through. Pick the one you sit at.
You have just consulted a doctor, or need to re-read what you were prescribed.
- 1
Open My Prescriptions
Prescriptions are listed newest first, with the doctor and the date.
- 2
Open one
See the medicines, the dosage and the instructions as the doctor wrote them.
- 3
Print or carry it
Print it for a walk-in pharmacy, or keep it in the app.
- 4
Fill it online
Go to Medicines and order against it. A pharmacist reviews it before a prescription-only medicine is dispensed.
What it costs
Free
Prescription records are part of your account; you pay only for the medicines you order.
Worth knowing
- Prescriptions written outside ScanSureX can be uploaded when ordering medicines.
- A pharmacist reviews every prescription before a prescription-only medicine is dispensed — including ones issued on the platform.
- Prescriptions have a validity period set by the prescribing doctor.
Common questions
Can I use a paper prescription?
Yes. Upload it during the medicine order and a pharmacist will review it.
Can I get a refill?
A refill is a clinical decision — book a follow-up consultation.
Usually next
Ready to use My Prescriptions?